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How To Better Understand Your Users

How To Better Understand Your Users

Y Combinator Startup Podcast
Jul 9, 2026 14 min
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About this episode

<p>Most founders obsess over dashboards and aggregate metrics, but some of the best product insights come from understanding how individual users actually use their product.</p><p><br></p><p>In this episode of Startup School, YC&#39;s David Lieb walks through one of his favorite tools for better understanding your users, the dot plot. It&#39;s a simple two-dimensional grid that reveals usage patterns no aggregate chart can show you.</p><p><br></p><p>He’ll cover why it gives founders a better sense of product health, what patterns to look for, and real-world exam</p>

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