Conflict Expert Amanda Ripley on How to Lower the Temperature in Any Conversation | MasterClass
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Journalist and conflict expert Amanda Ripley reacts to the corporate scenarios that escalate the quickest and shares the specific phrases and mindset shifts that lower the temperature, reclaim ownership, and keep things productive. Stream Amanda's new class, The Conflict Playbook now: https://mstr.cl/ConflictPlaybookYT #MasterClass
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