Jerks at Work | Amy Gallo

About this episode

<p><em>New episodes come out every Monday, Wednesday, and Friday for free, with 1-week early access for Wondery+ subscribers.</em></p> <p>---</p> <p><br /></p> <p>This is the third installment in our Work Life series. In other episodes, we cover topics like imposter syndrome, whether mindfulness really works at work, and whether you should actually bring your whole self to the office.</p> <p><br /></p> <p>Today's episode is one that many of us struggle with: interpersonal conflict at work. Our guest is a true ninja on this topic. Amy Gallo is a workplace expert who writes and speaks about interpersonal dynamics, difficult conversations, feedback, gender, and effective communication.</p> <p><br /></p> <p>Gallo is a contributing editor at <a href= "https://hbr.org/search?search_type=search-all&term=Amy+Gallo" rel="noopener noreferrer" target="_blank">Harvard Business Review</a> and the author of a new book, <a href= "https://store.hbr.org/product/getting-along-how-to-work-with-anyone-even-difficult-people/10482" rel="noopener noreferrer" target="_blank"><em>Getting Along, How to Work with Anyone, Even Difficult People</em></a>. She's also written the <a href= "https://store.hbr.org/product/hbr-guide-to-dealing-with-conflict/10068" rel="noopener noreferrer" target="_blank"><em>The Harvard Business Review Guide to Dealing With Conflict</em></a>, and she cohosts the <a href="https://hbr.org/2018/01/podcast-women-at-work" rel= "noopener noreferrer" target="_blank">Women at Work</a> podcast.</p> <p>  </p> <p><br /></p> <p><strong>In this episode we talk about:</strong></p> <p><br /></p> <ul> <li>Why quality interactions at work are so important for our professional success and personal mental health</li> <li>Why Gallo believes one size doesn't fit all when it comes to dealing with difficult people in the workplace </li> <li>Why avoidance isn't usually an option </li> <li>What the research tells us about work friendships</li> <li>Why we have a tendency to dehumanize people who have more power than us</li> <li>Why passive aggressive people can be the most difficult to deal with</li> <li>The provocative question of whether <em>we</em> are part of the problem when work conflict crops up</li> <li>And, a taxonomy of the eight different flavors of difficult coworkers, including the pessimist, the victim, the know-it-all, and the insecure boss — with tactics for managing each. </li> </ul> <p><br /></p> <p><br /></p> <p><br /></p> <p><strong>Full Shownotes:</strong> <a href= "https://www.tenpercent.com/podcast-episode/" rel= "noopener noreferrer" target= "_blank">https://www.tenpercent.com/podcast-episode/amy-gallo-576</a></p>