How to be a better listener | Julian Treasure | TEDxManchester

About this video

What if the world's biggest problems could be solved simply by listening better? Sound expert Julian Treasure takes us on a journey from the ancient rhythms of ocean waves to the eerie hum of a black hole — and argues that our collective failure to truly listen is costing us more than we realise. We're talking $10 trillion a year in disengagement and miscommunication, a loneliness epidemic, and leaders who don't hear the people they serve. With warmth, wit and insight, Julian unpacks why we've lost the art of listening and shares three surprisingly simple ways to get it back. Whether you're a business leader, a parent, or just someone who wants to connect more deeply with the world around you, this talk will change how you use your ears. ? Julian Treasure is the world’s leading authority on conscious communication, with over 2 decades dedicated to transforming how individuals and organisations connect through skilled listening and powerful speaking. A former musician, Julian went on to pioneer the use of sound in business, helping global brands design soundscapes that drive engagement and performance. He has since trained and inspired leaders, teams, and organisations worldwide to overcome destructive communication habits and develop the skills of authentic human connection. A recognised TED thought leader, Julian’s five TED Talks have been viewed more than 160 million times. His talk How to Speak So That People Want to Listen is the sixth most viewed TED Talk of all time. He is the author of three acclaimed books: Sound Business (2014), How to Be Heard (2017), and Sound Affects (2025), and his insights are regularly featured in international media and top podcasts such as Diary of a CEO. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx